Privacy policy

Bilancia respects your privacy and limits the information collected through its contact form to what is needed to respond to your inquiry.

1. Information we collect

When you contact us, you may provide your name, email address, the type of service you are interested in, and the content of your message. The website's hosting provider may process technical connection data as needed for its operation and security.

2. How we use the information

We use your information to reply to your inquiry, discuss requested services, and follow up when appropriate. We do not use contact form information for marketing without the applicable authorization.

3. Access and service providers

Access to inquiries is limited to persons who need it to handle the request. Hosting and email service providers may process technical information or messages to support the website and its communications.

4. Retention and security

We retain information for as long as reasonably necessary to handle the request, relevant follow-up and applicable legal obligations. We apply safeguards appropriate to the information involved. No online transmission can be guaranteed completely secure.

5. Your rights

You may contact us to request access to, or correction of, your personal information, to withdraw applicable consent, or to raise a privacy concern. You may also contact Québec's Commission d’accès à l’information if needed.

Last updated: October 28, 2026. This policy should be reviewed if Bilancia changes its forms, data handling practices or service providers.